Loading...
  • FAQs

FAQs

We get asked loads of questions, here's a few of the usual ones...

Do you only cater in London?

We travel nationwide and further! Most of our bookings are within London and surrounding counties. For anything further afield additional charges may apply such as hotel fees and travel costs.

Do you provide Cutlery, Crockery and Glassware?

Yes, these are available on request.

We want to change something on the menu, can we do this?

Of course!  We provide sample menus to give you an idea of what we offer, but we can work with you to design a bespoke menu tailored just for you.

Our venue has no Kitchen, can you still cater for us?

Yes, we can cook in our Commercial Kitchen and arrive with food hot and ready to serve.

Do you cook on site at the venue?

Yes, depending on facilities available we can either cook on site or in our Commercial Kitchen.

Do you provide Halal Meat?

We can provide a range of Halal, Free Range* and Organic* meats (*subject to pricing)

We need help dressing and setting up our venue, can you help with this?

Definitely!  We can provide our in-house services or put you in touch with one of the many vendors we work with.

My venue is asking for a PAT Certificate & Public Liability Insurance?

All of our equipment is PAT tested every year. We currently have public liability insurance of up to £5 million but can extend to £10million if required.

How do I book? What are your payment terms?

If you would like to make a booking simply call the office line and we will send you details via email or in the post. We would then require a 10-20% deposit of the total fee depending on what you book. The balance is then due before the event. Accounts are available for regular clients.

Do you own all of the equipment you use?

For almost all events yes! This allows us to be much more creative and bespoke. This means that we can provide the events that people always remember and why we have a great reputation. Most other companies hire off each other so they have to randomly piece together an event usually ending up with a disjointed affair. Our basis when the company was originally founded was to supply everything in house. There are still a few things that we do not offer in house but can supply at competitive rates due to bulk and long term hire such as generators and toilets, however we only use the best suppliers and guarantee the lowest prices for this.

Event Catering For...

Quotation Mark Quotation Mark
  • Massive thanks to Lauraine and all her staff at Brown Shuga Dumplin for giving us an A* experience for our big day! The food and service was just fantastic - couldn't have asked for anything better.

    Tasha Thompson
  • I just wanted to say a massive thank you to you and your team for providing a wonderful reception... everyone commented that the food and service was truly exceptional. I dont know how you did it girl, squeezing us in when you had a big wedding on the same day, and with no premises due to a burst pipe, you are a true professional,

    Marv Young
  • Good quality food and excellent customer service. Brown Shuga Dumplin really made our day special. Not just with the outcome of the food, but also with the reception venue set up. They made the suite look amazing. Fully recommend Brown Shuga Dumplin.

    MamaCe Ce
  • Great food, great people and did I say great food  :-) highly recommend. (the curry mutton was divine)

    Robert Malcolm
  • Ohmydayz the food blew me away. Fantastic. Just like my mum's. I'm taking her home lool thank you for my curry goat, chicken rice and peas. I'm set up now heading to the dance floor!

    Angela E Best
  • Fantastic quality food with excellent service and polite team.well done shuga dumplings.

    Mena Tesfaldet